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FAQ

Frequently asked questions

The most common topics about shopping, delivery, warranty, monthly payment and accounts.

  • How can I add a product to cart?

    Tap the “Add to cart” button on a product card. Selected products are saved on the cart page.

  • How do favorites work?

    Products marked with the heart button appear on the favorites page.

  • How is the monthly payment shown?

    Product cards show an estimated monthly amount for 6, 12, 18 and 24 month options.

  • How is the final order confirmed?

    The order screen shows the final amount and selections; payment, availability and delivery terms are confirmed separately with a Telehome representative.